Refund policy

Returns

All sales are final sale. Unfortunately, we are unable to provide returns at this time. If your order arrives damaged or broken, please let us know as soon as possible. We will refund your order amount or replace your product within 14 business days. Our policy lasts 14 business days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. All products must be unused in order to be processed for a refund.

To complete your return, we require a receipt or proof of purchase. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at earthgoddessshop1111@gmail.com


Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email.

Shipping
To return your product, you should mail your product To Earth Goddess Shop 1503 summer bay cir #264 Arlington, tx. 76011.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $55, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

You can always contact us for any question at earthgoddessshop1111@gmail.com.